USER SITE REPORTS

Mr W. Pontypridd. 
During severe flooding of surrounding areas, the whole of the ground floor was flooded to a depth of approximately 3-4 inches. 
Installation of dehumidifiers and air movers was carried out immediately and it was anticipated that to dry out the property would take approximately 5-6 weeks. As the insured was not living in the affected areas, it was decided to install the D.A.D. throughout the ground floor with the use of umbilical tubes that meant the different size mattresses could be joined together, enabling us to cover the whole floor on the ground floor. 

Measurements of ERH were carried out and the results were: 
19/08/04 —ERH— 88% 
31/08/04 —ERH— 76% 
03/ 09/04—ERH— 69% 

Due to being able to install the system throughout as a single unit, the drying procedure took just over 2 weeks.
 

Mrs R. Gwent 
Following severe saturation to ground floor bedroom, conventional drying equipment was installed (large dehumidifier and fans) to dry out the walls and floor.
After one week, there had been no significant change in WME or ERH, it was at this stage that the DAD was installed.

Date of installation— 15/06/04 

During the following week, 3 monitoring visits were carried out and ERH measured with the following results: 
15/06/04—ERH— 82% 
17/06/04—ERH— 76% 
23/06/04—ERH— 70% 

If the D.A.D. had not been installed, we would have anticipated the drying process to have taken a further 2—3 weeks to reach acceptable levels.

RW. Cardiff 
Leak from ice machine behind bar went unnoticed and ran under solid wooden flooring causing severe distortion to flooring and saturation to screeded sub-floor.
Following uplifting of wooden flooring, we were advised that there was a limited timescale to dry out the affected area. Due to the different sizes of beds used with the system, we were able to install the system to the affected area only causing minimum disruption to business.

Date of installation—26/07/04 

26/07/04—ERH— 91% 
30/07/04—ERH— 79% 
03/08/04 —ERH— 70% 

As we were able to concentrate drying on affected area only, the ERH levels were reduced drastically, enabling new flooring to be laid on time.

Mr T. Gwaelod-y-Garth. 
Following torrential rainfall, overflowing drains caused water to run down the lane where property is located and through doors flooding areas of the ground floor. The large kitchen has wooden floorboards with a void underneath (approximately 6-8 inches deep), water went under the floor into void causing severe saturation of joists, underside of floorboards and ground below. To install normal equipment, would have meant uplifting a large area of the flooring, rendering floor unrestorable. As insurers wanted to try to save the flooring, it was decided to install the D.A.D. system, This was done by uplifting just 2 boards on either side of the room, laying double sided mattresses in the void and inflating, enabling us to dry the underside of hoards, joists and ground below. Due to amount of airflow from double-sided mattresses, we were also confident of keeping any fungal growth to a minimum. Timescale for drying procedure was not a concern but saving wooden floorboards was, we feel that this was possible because of this system.

Mr T. Cardiff. 
Dishwasher leak went unnoticed over long period of time causing severe saturation to sub-floor below ceramic tiles. Installation of drying equipment and uplift of tiles was carried out. Drying equipment was installed on 15/07/04 and anticipated drying time was approximately 6—8 weeks due to severity of saturation. D.A.D. was installed on the 30/07/04 as there had been no significant difference in moisture levels. During the next 3 weeks, levels dropped significantly, ERH readings were taken on a regular basis and the results were: 

29/07/04—ERH— 93 % 
30/07/04—ERH— 93% 
04/08/04—ERH— 81% 
23/08/04—ERH— 69% 

We feel that the introduction of the system in this property led to the drying process being completed in a shorter period of time than originally anticipated.